Whether you’re a new agent or a seasoned pro, Learning Lab is your one-stop shop for UnitedHealthcare Medicare Solutions training and certifications.
- The Medicare industry and the value of UnitedHealthcare to members
- The suite of tools UnitedHealthcare offers to improve the agent experience
- Product and program for members with a UnitedHelathcare plan
- How to remain compliant while selling UnitedHealthcare
- How to grow your business through industry leading sales skills
- And so many more!
Certification modules, taken during your onboarding and annually after that, provide you with an overview of the Medicare program, an understanding of Medicare insurance options and the rules and regulations that guide your marketing and sales activities.
For more details on the certification process and technical requirements open the Certification User Guide in either English or Spanish.
Find additional information on the most frequently asked Learning Lab questions
EDC Agents– Stay compliant with your Continuing Education requirements. UnitedHealthcare has partnered with Kaplan to offer deeply discounted coursers. Go to https://www.kfeducation.com/portallogin and create an account using the portal code of EDC in the New Users section.
Once on the site you will find many courses to choose from. Select your courses, check out (payment made via credit card, total Access CE is oly $29.25) and begin taking your courses. Contact the Producer Help Desk at phd@uhc.com if you have questions.
ICA Agents - Stay complaint with your Continuing Education requirements. UnitedHealthCare will cover the costs of your online Continuing Education through Kaplan. Go to https://www.kfeducation.com/portallogin and create an account by entering your registered agent email address and the portal code of UHC in the New Users section.
There is no limit to the number of courses you can take. At checkout no codes or vouchers are needed, all costs for the online courses will be coverede. Some live sessions will have a cost to you, but they are deeply discounted. Contact the Producer Help Desk at phd@uhc.com if you have questions.
ISR Agents - Stay complaint with your Continuing Education requirements. UnitedHealthCare will cover the costs of your online Continuing Education through Kaplan. Go to https://www.kfeducation.com/portallogin and create an account by entering your registered agent email address and the portal code of UHC in the New Users section.
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