Knowledge Center
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FEMA state disaster information
Beginning April 1, 2025, individuals wishing to use the Disaster/Emergency SEP must call 1-800-MEDICARE in order to make an election. Medicare Advantage Organizations and Part D Sponsors will no longer accept elections directly from beneficiaries using the Disaster/Emergency SEP. Additional reminders will be provided prior to this going into effect.
The Federal Emergency Management Agency (FEMA) may have declared a weather-related emergency or major disaster in your state. Medicare beneficiaries affected may be eligible for a Special Election Period (SEP). For affected areas and SEP dates, click on the tracker below.
Agent News
2024-12-09T06:26:00.000-06:00
Post-AEP resources and reminders
Check out a list of helpful resources
2024-11-20T06:23:00.000-06:00
D-SNP State Eligibility
Learn about the integrated SEP rules for your state
2024-11-22T06:17:00.000-06:00
Online Medicaid Lookup tool update
The ability to look up clients has been restored for many states
2024-12-20T09:10:00.000-06:00
Sales & Marketing Materials Page Highlights
The Individual & Family Plans (IFP) Sales and Marketing Materials page has plenty of useful marketing tools in English and Spanish that can help you succeed when building your book of business!
2024-12-20T09:05:00.000-06:00
Compliance Corner: Avoiding Miscommunications During Enrollment
When marketing and selling UnitedHealthcare products, it is crucial that you follow federal and state regulations, as well as UnitedHealthcare rules, policies and procedures.
2024-12-20T15:00:00.000-06:00
Agent Guide Update
The Individual & Family Plans (IFP) Agent Guide has been updated. Look for changes in red and make sure to discard previous versions.
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