The Agent Guide is a comprehensive resource containing the information you need to conduct business with UnitedHealthcare efficiently and compliantly.

Updated monthly, the Agent Guide is used to communicate UnitedHealthcare policies and procedures, which provide guidance to help ensure compliant and ethical conduct, professionalism, and knowledge of required business processes and responsibilities. We expect you to share our commitment to compliance and to act with integrity by putting the best interest of consumers first in everything you do on behalf of UnitedHealthcare, so we have integrated compliance guidelines into each section of the guide.

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