Reference Guides
Quick-to-access information for benefits, tools, compliance and more
Compliance
Agents who conduct business with UnitedHealthcare must remain compliant. Review the Agent Guide and resources below to stay up to date on policy changes and requirements.
Need Help?
Contact the Producer Help Desk (PHD)
View Hours
AEP 2026 Hours of Operation:
10/4/2025 - 11/22/2025 - Mon - Fri 7am – 9pm CST Sat 8am – 5pm CST
11/27/2025 - Closed for Thanksgiving
11/28/2025 - 11/30/2025 8am - 5pm CST
12/1/2025 - 12/7/2025 Mon - Sun 7am - Midnight CST
10/4/2025 - 11/22/2025 - Mon - Fri 7am – 9pm CST Sat 8am – 5pm CST
11/27/2025 - Closed for Thanksgiving
11/28/2025 - 11/30/2025 8am - 5pm CST
12/1/2025 - 12/7/2025 Mon - Sun 7am - Midnight CST
AEP 2026 Hours of Operation:
10/4/2025 - 11/22/2025 - Mon - Fri 7am – 9pm CST Sat 8am – 5pm CST
11/27/2025 - Closed for Thanksgiving
11/28/2025 - 11/30/2025 8am - 5pm CST
12/1/2025 - 12/7/2025 Mon - Sun 7am - Midnight CST
10/4/2025 - 11/22/2025 - Mon - Fri 7am – 9pm CST Sat 8am – 5pm CST
11/27/2025 - Closed for Thanksgiving
11/28/2025 - 11/30/2025 8am - 5pm CST
12/1/2025 - 12/7/2025 Mon - Sun 7am - Midnight CST