Marketing for Medicare Advantage has begun and enrollments will start next week for 2025 plan year. We know how important it is to quickly find what you need as you meet with and enroll consumers. Here is a highlight of the tools you can count on for a smooth enrollment process: 

• A new D-SNP page on Jarvis that includes detailed information on D-SNP eligibility and state-specific D-SNP enrollment information. It features the new D-SNP Enrollment At-a-Glance guides for each state, which are designed to help you understand which consumers are eligible to enroll in a UnitedHealthcare D-SNP and alternative Special Enrollment Period (SEP) options for plans that do not qualify for the Integrated SEP.

• Quickly verify eligibility using the Medicare & Medicaid Look Up tool. This tool allows you to confirm a client’s eligibility for Medicare or Medicaid, so you know which plans they are eligible for. Quickly access it on the Jarvis homepage. You can also start an application in JarvisEnroll right from the tool to save time. 

Great news! The ability to look up clients has been restored in nearly all states, so you no longer have to call PHD to check Medicare and Medicaid eligibility! View the list of restored states. To verify eligibility in states that are not showing restored on the map, please reach out to the Producer Help Desk (PHD) at 888-381-8581. They will fill out an intake form and it will be placed in a queue where it will be processed in less than one business day. The PHD is open Monday-Friday 7:00 a.m. - 9:00 p.m. CT. After hours, please submit your request via Jarvis PHD Chat, which is available 24/7. Please note: If you will be meeting with a client and would like to verify eligibility ahead of time, please submit your request the day before and it will be processed within 1 business day.

• Find your market’s plan information on the Medicare Product Portal. This is your resource for all UnitedHealthcare Medicare Advantage plan information! The Medicare Product Portal allows you to easily search plans by market to view and compare benefits and plan details or save them to your profile for quick reference later. You can also search for your local UnitedHealthcare team members who are available for support. Access the Medicare Product Portal on Jarvis > Quick Access > Medicare Product Portal. 
  
  
• Enroll consumers in UnitedHealthcare plans using JarvisEnroll. Our new online enrollment tool offers an all-in-one experience within Jarvis designed to save you time. Bonus: Now you can submit an application within the Jarvis mobile app! Simply update your Jarvis mobile app to access this exciting new feature!
  
  
• Keep up to date with the status of each application using the Application status feature on Jarvis. Wondering the status of your client’s application? Wonder no more! Click the Application tab in Jarvis to check the status. A few things to note: It may take up to seven business days to process an application after it has been submitted. You can submit missing information by clicking the appropriate form on the Application Status page. And with paper applications, be sure all signatures and dates are completed for both the client and agent. 

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