When enrolling consumers who are seeking coverage, it is important to provide honest and transparent information – this includes disclosing compensation that the agent and/or agency may earn as a result of the enrollment, per the Consolidated Appropriations Act.

All agents/brokers contracted and/or appointed to sell UnitedHealthcare Individual & Family Affordable Care Act (ACA) plans are required to disclose the following information, prior to the consumer finalizing their plan selection:

1. Direct compensation (e.g., commissions) to be received in connection with the consumer’s enrollment in an Individual & Family ACA plan; and
2. Indirect compensation (e.g., bonus programs) that may be earned in connection with the consumer’s enrollment in an Individual & Family ACA plan

Talking points for 2025 are available on Jarvis. To review these recommended talking points and get more information about the requirement, including answers to frequently asked questions, go to Jarvis > Sales Tools > Agent Compensation Disclosure.

For additional details about compensation disclosure requirements, consult the IFP Agent Guide, Section 5: Enrollment. Go to Jarvis > Knowledge Center > Training & Guides and launch the Agent Guide.

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